Terms & Conditions

Terms & Conditions – Harbal Growth

1. General Terms

  • All prices listed on the Harbal Growth website are in Indian Rupees (INR).

  • The products and services offered on Harbal Growth are intended for personal use only. Reselling our products without permission is prohibited.

  • Harbal Growth reserves the right to refuse service, cancel orders, or limit quantities at its discretion.

2. Return & Replacement Policy

  • Returns are accepted only in the following cases:
     • If the wrong product is delivered.
     • If the product is completely damaged.

  • The product must be returned within 15 days of delivery, and it should be unused, undamaged, and in its original packaging.

  • Combo kits or individual products from combo kits cannot be returned or canceled.

  • Returns are accepted only for purchases made directly from the Harbal Growth website (https://herbalgrowth.com/). Purchases from third-party websites or stores are not eligible for returns.

  • To initiate a return, fill out the Returns Form in the 'My Account' section or contact us at support@harbalgrowth.com.

  • Each product can only be replaced once.

3. Shipping & Delivery Policy

  • Products are shipped within 7–10 business days, depending on your location.

  • Orders below ₹599 are subject to a ₹49 shipping fee. An additional ₹50 COD fee applies for Cash on Delivery (COD) orders.

  • Orders can be tracked via the tracking number provided through email or SMS after dispatch.

Understanding Terms & Conditions

4. Refund Policy

  • Refunds will be credited within 7–10 working days for prepaid orders and within 15 days for approved returns.

  • Refunds for prepaid orders will be credited back to the original payment method.

  • For COD orders, refunds will be credited via NEFT, UPI transfer, or cheque. COD fees and shipping charges are non-refundable.

  • Refunds for e-wallet payments will be credited within 24 hours.

5. Order Cancellation Policy

  • Orders can be canceled within 4 hours of placement by contacting us at support@harbalgrowth.com.

  • Cancellation is not allowed once the order is shipped.

  • In cases of cancellation by Harbal Growth due to stock issues or incorrect details, a full refund will be credited within 7 business days.

PRIVACY, USAGE & LIABILITY

6. Privacy Policy

  • Your privacy is important to us. By using our website, you consent to the practices outlined in our Privacy Policy .

7. Product Use & Limitations

  • Harbal Growth products are for personal use only.

  • Maximum purchase limits may apply for certain products. If limits are exceeded, future purchases for the same product may be restricted for up to two weeks.

8. Liability Disclaimer

  • Harbal Growth is not responsible for:
     • Minor color differences due to screen settings.
     • Products damaged due to misuse or overuse by the customer.

  • In no event shall Harbal Growth be liable for indirect or consequential damages arising from the use of its products or services.

What Are Terms & Conditions?

Terms and conditions outline the rules and guidelines that users must agree to in order to use a service. They ensure both the users and the service provider understand their rights and responsibilities. It’s important to read these terms carefully because they provide insights into what is permitted and what isn't. Many people skip this step, but it can lead to misunderstandings, so understanding these terms is crucial.

The Importance of Clear Terms

Clear terms help prevent disputes by setting expectations. They define how a service operates, what users can do, and what actions could lead to penalties. For example, a social media platform might include terms on acceptable behavior. Because of this clarity, users can enjoy their experience without fear of unexpected restrictions or penalties.

How to Interpret Terms & Conditions

Interpreting terms and conditions can be challenging; however, they usually follow a standard format. Look for clearly defined sections, such as limitations of liability, dispute resolution, and user obligations. These components offer a detailed understanding of your rights. If you find specific terms confusing, don't hesitate to seek clarification from the company or consult a legal expert.


Importance of Terms

Terms & conditions are critical for any service or product provider. They outline the rules and guidelines that users must follow, creating a clear framework for engagement. Because they set mutual expectations, terms help in minimizing misunderstandings, disputes, and legal issues. Users benefit too, as they gain insights into what they can expect from the service and their rights.

Protecting Rights

Establishing clear terms is vital for protecting your rights as a business owner. They ensure that you have the legal backing to manage user behavior, ownership of content, and liability. For instance, if a user breaches these terms, you have the authority to take necessary action. Therefore, well-drafted terms serve not only as a guideline but also as a shield against potential losses.

Shaping User Experience

Beyond legal protection, robust terms & conditions also shape user experience. They help users understand the policies regarding refunds, cancellations, and data privacy. This transparency fosters trust and encourages user engagement. So, by clearly explaining how you handle user information and transactions, you can build a more positive relationship with your customers.

Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Delhi , Delhi.