Shipping & Cancellation Policy

Understanding Our Shipping Policy

Shipping, Delivery & Payments

Pricing and Currency
All prices on Harbal Growth are displayed in Indian Rupees (INR), and all payments are processed in INR.

Courier Partners and Delivery Time
We partner with reliable ground-based courier services for deliveries across India. Shipping is processed within 2 days, and orders are delivered within 7 to 10 business days.

Cash on Delivery (COD)
Certain pin codes may not be eligible for Cash on Delivery services.

Shipping Charges
Orders below ₹599 will incur a minimum shipping fee of ₹49. A nominal fee of ₹50 applies to COD orders.

International Shipping
We currently ship only within India. International shipping is not available.

Payment Method
Harbal Growth exclusively accepts payments through Razorpay.

Payment Security
For security reasons, do not share your credit card details via email. All transactions are protected by Secure Sockets Layer (SSL) technology to ensure safe and encrypted online orders.

Order Confirmation & Tracking

Order Confirmation
Once your order is successfully placed, you will receive an order confirmation email containing your order number.

Order Tracking
After dispatch, you will receive a tracking number via email or SMS. Orders can be tracked on the Harbal Growth website or through your account page.

Returns, Refunds & Cancellations

Product Damage and Return Policy
If you receive a damaged product, report it immediately. Only one complaint is allowed per order—meaning only one replacement or return is permitted. We strongly advise not accepting defective or damaged products upon delivery.

Order Cancellation by Customer
Orders can be canceled within 4 hours of placement by contacting customer support at support@harbalgrowth.in or via phone.
Cancellations are not accepted once the order is shipped.

Order Cancellation by Harbal Growth
Harbal Growth reserves the right to cancel orders under the following conditions:

  • Product unavailability or temporary stock-out

  • Quantity limitations

  • Errors in product or pricing information

  • Incorrect or incomplete address details

  • Delivery to non-serviceable locations

In case of cancellation after payment, a full refund will be credited within 7 business days, subject to your bank’s processing timeline.

Offers, Vouchers & Purchase Limits

Offers and Promotions
To use special offers, ensure you are signed in and apply the promo code at checkout. Promo codes must be entered exactly as displayed (case-sensitive). Only one promo code is allowed per order. Promo codes do not apply to already discounted items.

Discount Vouchers and Loyalty Points
If an order paid with discount vouchers or loyalty points is canceled, the vouchers are considered used. Loyalty points will be credited back to your account if the order is canceled.

Maximum Purchase Limit
Harbal Growth products are meant for personal use only. Some products may have a maximum purchase limit. If this limit is exceeded, additional purchases for the same product will be restricted for two weeks. Orders violating this policy will be canceled, and legal action may be taken if reselling is suspected.

Order Issues

For any order-related concerns, customers should contact Harbal Growth customer support at support@harbalgrowth.in.

 

Order Cancellations

We understand that plans can change, which is why our shipping policy includes a straightforward cancellation process. If you need to cancel your order, you can do so within 24 hours of placement for a full refund. However, if your order has already been shipped, we recommend following our return policy once you receive the item. We believe in making your experience hassle-free, which is why our support team is here to assist you with any questions regarding cancellations and refunds.